Below are a few questions regarding requirements to view SVG maps and troubleshooting should you encounter any problems. If the questions below do not answer your question, please get in touch via our Feedback Form.
What are the minimum requirements to view SVG maps?
To use the SVG maps at a minimum you need the following:
- Adobe SVG Viewer version 3.0 or above - Free download available
- An internet browser compatible with the viewer (e.g. Internet Explorer v.5, Firefox, etc.)
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I'm using Firefox version 1.5 and cannot view the maps.
There is a known bug that requires users to download a Beta version of the SVG viewer. Check the correct version of the SVG plug-in has been installed (version 6.0), and check the plug-in is activated within the browser settings. The SVG file type should be available in the list of browser settings. Get version 6.0 from Adobe. For further information, see Can I use the Adobe SVG Viewer in Netscape, Mozilla, or Firefox?
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Can I use the Adobe SVG Viewer in Netscape, Mozilla, or Firefox?
Firefox 1.5 has a native implementation of SVG and GeoWise are working towards making InstantAtlas compatible with this. For the moment though version 6.0 of the Adobe SVG plug-in is required. Get version 6.0 from Adobe. For further information, see I'm using Firefox version 1.5 and cannot view the maps.
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